Frequently Asked Questions
Everything you need to know about our premium barware and home accessories.
What is the standard shipping timeframe for orders?
Standard shipping typically takes 3-5 business days within the continental United States. Expedited shipping options are available at checkout for faster delivery.
What is your return policy for glassware?
We offer a 30-day return policy for unused items in their original packaging. If your glassware arrives damaged, please contact our support team within 48 hours for a replacement.
Are Viski products dishwasher safe?
While some of our stainless steel items are dishwasher safe, we recommend hand washing our crystal glassware and plated bar tools to preserve their finish and clarity.
Do you offer international shipping?
Yes, we ship to select international locations. Shipping costs and delivery times vary by destination and are calculated at the time of checkout.
What materials are used in your barware?
Our products are crafted from high-quality materials including lead-free crystal, professional-grade 304 stainless steel, and solid brass.
Can I change or cancel my order after it has been placed?
Orders are processed quickly to ensure fast delivery. Please contact us within one hour of placement if you need to make changes, and we will do our best to accommodate.